Your Bridge to Knowledge

Great Expectations of Child Care Centers

The number one differentiator of a 'good' Center from a 'great' Center
is a well-trained staff.

Empowered Training Centre is providing an outstanding opportunity to help centers increase and sustain their quality. Participating centers will receive regular monthly coaching for Directors and Assistant Directors along with 800 hours of training for Center staff and a Competency Assessment Tool that helps Directors identify each staff member's strengths and gaps and address those gaps from the 800 hours of available training.

5 Steps of Support are provided to Directors at participating Centers on an annual basis through Empowered Training's MILES® platform. Using these 5 steps, you will be able to:

1. Assess the Individual Staff Member: Directors are able to use a Competency Assessment Tool to identify the strengths and gaps of individual staff members against 37 skills including rules, regulations, communication, organization, and time management.
2. Bridge the Gap: Directors are able to provide staff training that is aligned to employee skill gaps over a period of one full year by creating a personal roadmap. The role of the Director evolves from being a primary trainer to that of a coach, mentor, and facilitator. Directors can do much more for individual staff members under this model.
3. Coach the Director: Directors can participate in monthly webinars to learn about best practices and in community blogs to share and discuss issues with their peers in the industy, and they can receive insightful newsletters each month. This information can be used to facilitate discussions in the monthly staff meetings.
4. Develop New Hires: Directors can ensure new hires are assessed and preservice training is provided prior to being left alone with children in the classroom.
5. Empower your Staff: Directors will have confidence that assessed and trained staff know the standards they are measured against and have the knowledge and skills to ensure effective management processes in the classroom.

Directors can now subscribe to the Center Quality Management (CQM) offering that will provide them with the knowledge, skills, and tools to drive the 5 steps listed above and help their center become 'great.'

What are the benefits?

• A stronger perception in the community that your Center 'invests' in its employees.
• Better trained teachers leading to fewer complaints and reduced citations and a better profile for the Center.
• Stronger work ethic, motivation, and energy demonstrated by teachers as they take the development courses provided.
• Positive communication with stakeholders (parents, children, and administration) resulting in happier customers.